Cookie Policy

Understanding how IgnitraSpark uses tracking technologies on our website

Last updated: January 15, 2025

What Are Cookies and Tracking Technologies?

Cookies are small text files that websites place on your device when you visit them. At IgnitraSpark, we use various tracking technologies to understand how visitors interact with our network support resources and educational content.

Think of cookies as digital bookmarks that help our website remember your preferences and provide a better browsing experience. When you return to ignitraspark.com, these files help us recognize your device and customize your experience accordingly.

We also use similar technologies like web beacons, pixel tags, and local storage to collect information about how you navigate our site and which content interests you most.

Types of Tracking We Use

Essential Cookies

These are necessary for basic website functionality. They enable core features like secure login areas, contact forms, and navigation between pages. Without these, our site wouldn't work properly.

Performance Analytics

We track how visitors use our learning resources to improve content quality. This helps us understand which network support topics are most helpful and where students spend time.

Functional Preferences

These remember your choices like language settings, form data, and content preferences. They make your experience more personalized each time you visit.

Educational Tracking

For our learning programs, we track progress through modules and assignments. This helps us provide relevant support and measure educational effectiveness.

How We Collect Information

1

Page Visit Tracking

We monitor which pages you visit, how long you stay, and which links you click. This helps us understand what content resonates with people interested in network support education.

2

Form Interaction Data

When you fill out contact forms or request program information, we track completion rates and common drop-off points to improve the user experience.

3

Device and Browser Information

We collect technical data like your browser type, screen size, and operating system to ensure our educational materials display properly across different devices.

4

Learning Progress Monitoring

For enrolled students, we track module completion, quiz scores, and time spent on different topics to provide personalized learning recommendations.

️ Managing Your Cookie Preferences

You have control over how cookies work on your device. Most browsers allow you to block or delete cookies, though this might affect how our educational platform functions.

Here's how to manage cookies in popular browsers:

Google Chrome

Settings → Privacy and Security → Cookies and other site data → Block third-party cookies

Mozilla Firefox

Options → Privacy & Security → Enhanced Tracking Protection → Custom settings

Safari

Preferences → Privacy → Block all cookies or Website tracking

Microsoft Edge

Settings → Cookies and site permissions → Manage cookies and site data

Data Retention and Your Rights

Most cookies we set expire automatically after your browsing session ends. Analytics data is typically retained for 24 months to help us identify long-term trends in how people engage with our network support education content.

Essential cookies that keep the site functioning remain active until you clear your browser data or they reach their expiration date. Learning progress cookies for enrolled students persist longer to maintain your educational records.

You can request information about what data we've collected about your visits, ask us to delete specific information, or update your preferences at any time. Just keep in mind that removing certain data might affect your ability to access personalized features.

Questions About Our Cookie Policy?

We're here to help clarify how we handle tracking and data collection

Email us at support@ignitraspark.com

Call us at +886222569165

Visit our office: No. 420號, Xinfu Rd, Fengshan District, Kaohsiung City, Taiwan 830